Privacy policy.

Hybrid Energy is committed to protecting your privacy and ensuring that your personal data is handled responsibly and in compliance with UK GDPR regulations. This Privacy Policy explains how we collect, use, and safeguard your personal information, as well as your rights concerning your data.

1. Information We Collect

We only collect and process the following personal data, which you provide directly to us:

  • Name

  • Email address

  • Phone number

We do not collect sensitive personal data or any additional information without your consent.

2. Purpose of Data Use

We collect and use your personal data for the following purposes:

  • To respond to your inquiries and requests

  • To communicate with you regarding our services

  • To ensure the efficient delivery of any services you have requested

We do not use your data for marketing purposes without your explicit consent.

3. Data Sharing

We do not share your personal data with any third parties unless it is required by law or you have explicitly provided your consent.

4. Data Retention

We retain your personal data only for as long as it is necessary to fulfil the purposes outlined in this policy. When your data is no longer needed, it will be securely deleted or anonymised.

5. Your Rights

Under UK GDPR, you have the following rights with respect to your personal data:

  • Right to access: You can request copies of your data from us.

  • Right to rectification: You can ask us to correct any inaccurate or incomplete data we hold about you.

  • Right to erasure (the "right to be forgotten"): You can request that we delete your data in certain circumstances.

  • Right to restrict processing: You can ask us to limit the way we use your data.

  • Right to data portability: You can request a copy of your data in a machine-readable format.

  • Right to object: You can object to us processing your data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in Section 7.

6. Security Measures

We take the protection of your data seriously and have implemented appropriate technical and organisational measures to ensure its security. These include, but are not limited to:

  • Encryption of sensitive information

  • Secure storage of data on protected servers

  • Regular reviews and updates to our security practices

Despite our efforts, no system can guarantee complete security. If you believe your data may have been compromised, please contact us immediately.

7. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.

8. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behaviour and improve the website's functionality. We follow Squarespace’s Cookie Policy.

9. Updates to this Policy

We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed.

By using our website or providing your data to us, you agree to the terms of this Privacy Policy.